Maria Knight | South West Connected https://swconnected.co.uk Hopping Between Hubs Wed, 06 Mar 2024 08:31:17 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.5 Silobreaker integrates MITRE ATT&CK TTP detections into its threat intelligence platform https://swconnected.co.uk/silobreaker-integrates-mitre-attck-ttp-detections-into-its-threat-intelligence-platform/?utm_source=rss&utm_medium=rss&utm_campaign=silobreaker-integrates-mitre-attck-ttp-detections-into-its-threat-intelligence-platform Wed, 06 Mar 2024 16:01:28 +0000 https://swconnected.co.uk/?p=138431 Empowers organisations to identify trending tactics, techniques, and procedures with unmatched precision from Silobreaker’s meticulously curated collection of data sources. Security and threat intelligence technology company, Silobreaker today announced a powerful integration with MITRE ATT&CK Matrix for Enterprise, Industrial Control Systems (ICS) and Mobile, to help organisations better understand threats associated with malware, threat actors […]

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]]> Workhuman reveals 86% of UK workers plan to learn new skills, top reason is new job opportunities; Recognition key to positive culture https://swconnected.co.uk/workhuman-reveals-86-of-uk-workers-plan-to-learn-new-skills-top-reason-is-new-job-opportunities-recognition-key-to-positive-culture/?utm_source=rss&utm_medium=rss&utm_campaign=workhuman-reveals-86-of-uk-workers-plan-to-learn-new-skills-top-reason-is-new-job-opportunities-recognition-key-to-positive-culture Tue, 27 Feb 2024 20:01:39 +0000 https://swconnected.co.uk/?p=138392 Workhuman®, the company revolutionising the way employees celebrate, connect with and appreciate each other in the workplace, today announced the results of its latest UK Human Workplace Index (HWI), a comprehensive survey of full-time UK employees aimed at providing the latest insights into key workforce-related topics. Common workplace trends like ‘quiet quitting’ and ‘quiet firing’ signal dissatisfaction […]

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]]> Medallia launches Agile Research as addition to Medallia Experience Cloud https://swconnected.co.uk/medallia-launches-agile-research-as-addition-to-medallia-experience-cloud/?utm_source=rss&utm_medium=rss&utm_campaign=medallia-launches-agile-research-as-addition-to-medallia-experience-cloud Thu, 08 Feb 2024 21:02:35 +0000 https://swconnected.co.uk/?p=138193 The integration of Agile Research provides a self-service solution for market research and insights teams and the ability to align with existing CX programmes Medallia, the global leader in customer and employee experience, today announced the launch of Medallia Agile Research, a fully self-service advanced market research tool that will be fully integrated into Medallia […]

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]]> Medallia launches four breakthrough AI innovations https://swconnected.co.uk/medallia-launches-four-breakthrough-ai-innovations/?utm_source=rss&utm_medium=rss&utm_campaign=medallia-launches-four-breakthrough-ai-innovations Thu, 08 Feb 2024 19:02:33 +0000 https://swconnected.co.uk/?p=138191 Powered by generative AI and guided by Medallia’s AI Moderation Council, new features change the game for delivering personalised, connected experiences at scale   Medallia, the global leader in customer and employee experience, has announced at its Experience ‘24 conference four ground-breaking artificial intelligence (AI) innovations that will fundamentally change how organisations can personalise customer […]

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]]> Medallia named a Leader in IDC MarketScape for Voice of the Customer Applications https://swconnected.co.uk/medallia-named-a-leader-in-idc-marketscape-for-voice-of-the-customer-applications/?utm_source=rss&utm_medium=rss&utm_campaign=medallia-named-a-leader-in-idc-marketscape-for-voice-of-the-customer-applications Thu, 18 Jan 2024 16:02:26 +0000 https://swconnected.co.uk/?p=137793 Medallia, Inc., the global leader in customer and employee experience, today announced the company has been recognised as a Leader in the IDC MarketScape Voice of the Customer (VoC) Applications 2023-2024 Vendor Assessment (doc #US50052123, November 2023). According to the IDC MarketScape report, “The company offers valuable insights based on clear metrics and data gathered, […]

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]]> Workhuman customers rank the company as #1 provider in G2’s Enterprise Grid® Report for Employee Recognition 2024 https://swconnected.co.uk/workhuman-customers-rank-the-company-as-1-provider-in-g2s-enterprise-grid-report-for-employee-recognition-2024/?utm_source=rss&utm_medium=rss&utm_campaign=workhuman-customers-rank-the-company-as-1-provider-in-g2s-enterprise-grid-report-for-employee-recognition-2024 Tue, 16 Jan 2024 20:01:26 +0000 https://swconnected.co.uk/?p=137679 Ease of Use and Quality of Support were the highest rated criteria among competition, reinforcing leadership position in the market Workhuman®, the company revolutionising the way employees celebrate, connect with and appreciate each other in the workplace, is proud to announce that it has been ranked #1 in G2’s Enterprise Grid® Report for Employee Recognition […]

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]]> BSH Group leverages Medallia customer experience technology to fuel D2C expansion https://swconnected.co.uk/bsh-group-leverages-medallia-customer-experience-technology-to-fuel-d2c-expansion/?utm_source=rss&utm_medium=rss&utm_campaign=bsh-group-leverages-medallia-customer-experience-technology-to-fuel-d2c-expansion Thu, 04 Jan 2024 14:01:18 +0000 https://swconnected.co.uk/?p=137424 Europe’s leading manufacturer of household appliances is able to personalise each customer’s brand experience Medallia, Inc., the global leader in customer and employee experience, today announced that BSH Group, a global leader in the home appliance industry, has used Medallia Experience Orchestration to understand the journeys of its customers, fuelling its transformational expansion from business-to-business […]

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]]> Medallia appoints new SVP International to support growth across EMEA and APAC https://swconnected.co.uk/medallia-appoints-new-svp-international-to-support-growth-across-emea-and-apac/?utm_source=rss&utm_medium=rss&utm_campaign=medallia-appoints-new-svp-international-to-support-growth-across-emea-and-apac Tue, 12 Dec 2023 12:01:54 +0000 https://swconnected.co.uk/?p=137389 Medallia, Inc., the global leader in customer and employee experience, today announced that it has appointed Nick Martin as its Senior Vice President (SVP) International. Based in London, Martin will lead Medallia’s commercial organisation across EMEA and APAC, ensuring that Medallia continues to deliver value and tangible business outcomes for its clients. Working collaboratively across […]

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]]> Medallia and PwC UK form strategic alliance https://swconnected.co.uk/medallia-and-pwc-uk-form-strategic-alliance/?utm_source=rss&utm_medium=rss&utm_campaign=medallia-and-pwc-uk-form-strategic-alliance Fri, 01 Dec 2023 14:02:15 +0000 https://swconnected.co.uk/?p=137166 Combination of Medallia’s technology and PwC UK’s consulting services provides enhanced customer experience offering to organisations Medallia, the global leader in customer and employee experience, and PwC UK, the leading professional services firm, today announced the formation of a strategic alliance to provide a more comprehensive customer experience solution to organisations throughout the UK. The […]

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]]> Silobreaker unveils new AI tool to help organisations make faster intelligence-led decisions https://swconnected.co.uk/silobreaker-unveils-new-ai-tool-to-help-organisations-make-faster-intelligence-led-decisions/?utm_source=rss&utm_medium=rss&utm_campaign=silobreaker-unveils-new-ai-tool-to-help-organisations-make-faster-intelligence-led-decisions Mon, 06 Nov 2023 02:47:24 +0000 https://swconnected.co.uk/?p=137100 Silobreaker AI to act as trusted threat intelligence assistant to busy analyst teams Silobreaker, a leading security and threat intelligence technology company, today unveiled plans for its new generative AI tool, Silobreaker AI, which will provide assistance to threat intelligence teams tasked with collecting, analysing and reporting on intelligence requirements. With Silobreaker AI, analysts will be able […]

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